These Terms are written to be read by a small-business owner. Please read them — they are a binding agreement. If anything is unclear, contact us at [email protected] before you use Alice.
1.1 The provider. Alice and the "Alice Booking Diary" web app (together, "Alice" or the "Service", at https://alicefamily.app) are provided by FreshTech-Community Pty Ltd (ACN 699 190 513), a proprietary company registered in Victoria, Australia ("FreshTech", "we", "us", "our"). "FreshTech Community", "Alice" and "Alice Booking Diary" are business/brand names of that company. This registered legal name and ACN appear with the brand on the website footer and on invoices and booking confirmations, and every protective clause in these Terms runs in favour of that company.
1.2 Who these Terms are for. Alice is a business tool. By creating an account or using the Service, you confirm you are doing so for your business, that you are at least 18, and that you are authorised to bind that business. In these Terms "you" and "the owner" means you and the business you represent. You acknowledge that Alice is supplied for your business use and is not of a kind ordinarily acquired for personal, domestic or household use (this matters for clause 20.3).
1.3 Acceptance. By creating an account, subscribing, or using Alice, you agree to these Terms, the Acceptable Use Policy in clause 10, our Privacy Policy, and our Refund Policy. If you do not agree, do not use Alice. If you are using Alice through the Apple App Store, clause 22 (Apple terms) also applies to you.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law (ACL) or any other law that cannot lawfully be excluded. To the extent any provision of these Terms would do so, that provision does not apply. Every limitation, disclaimer, exclusion and cap in these Terms (including clauses 5, 17, 18, 19, 20 and 21) applies only to the maximum extent permitted by law, and is subject to those non-excludable rights. This clause prevails over any other clause it conflicts with. The same protection is repeated in our Refund Policy.
4.1 Alice is an AI assistant. Alice answers inbound phone calls with an automated AI voice and answers website enquiries through a chat widget. It qualifies leads, prepares and (where you enable it) makes bookings in your diary, reads your connected Google Calendar busy times so it tries not to book over them, sends booking confirmations by SMS, and can create and send payment requests through Stripe.
4.2 Alice is automated and can make mistakes. AI Output is generated automatically and may be inaccurate, incomplete, out of date, or unsuitable. Alice can mis-hear a name, mis-read a time, misjudge availability, or generate an answer that is wrong for your business. We describe Alice honestly: we do not promise that Alice is error-free, that it "never double-books", or that it is "always" right. Calendar sync, availability checks and booking depend on third-party services (telephony, SMS, calendar, payments and others) that we do not control and that can be delayed or unavailable.
4.3 Alice is not professional advice. Alice does not provide legal, financial, accounting, medical, trade-licensing, safety or other professional advice. Anything Alice says is general and operational only. You and your end-customers should obtain your own professional advice where it is needed.
4.4 You stay in charge of your business. Alice assists you; it does not replace your judgment, your obligations to your customers, or your trade licensing and safety obligations. See clause 7.
5.1 Licence grant. Subject to these Terms and your payment of any applicable fees, FreshTech grants you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use Alice for the internal business purposes of the owner during your subscription. This licence is revocable only in accordance with clause 25 (suspension and termination).
5.2 Licence limits. You must not, and must not permit anyone else to:
5.3 Reservation. Alice is licensed, not sold. All rights not expressly granted to you are reserved by FreshTech and its licensors. This licence ends when your subscription or these Terms end (clause 25).
5.4 App stores. If you obtain Alice through an app store (for example, in the future, the Apple App Store or Google Play), your use is also subject to that store's terms, and clause 22 applies for Apple.
6.1 Registration. You must give accurate account information and keep it current. Sign-in is provided through our authentication provider (Supabase Auth, including Google Sign-In).
6.2 Security. You are responsible for your login credentials and for everything done under your account, including by your team members. Keep credentials secure and tell us promptly at [email protected] if you suspect unauthorised access. You are responsible for the team members you invite and the access you give them.
7.1 Because Alice is automated and can make mistakes, you are responsible for reviewing and confirming all bookings, availability, time slots, prices, quotes, cancellations, reschedules and customer communications generated or actioned by Alice, and for making sure they are correct, before you or your customers rely on or act on them.
7.2 You remain responsible for your own relationships with your end-customers, for the services you provide them, for your quotes and prices, and for honouring (or correcting) anything Alice arranges on your behalf.
7.3 To the maximum extent permitted by law and subject to clause 2, FreshTech is not responsible for loss arising from AI Output that you did not review or confirm, or from your decision to let Alice act automatically (for example, with Auto-Book enabled). Where you switch on automatic actions, you accept responsibility for checking the results.
8.1 Plans (direct web sign-ups). Alice is offered on a permanent free Booking Diary tier plus paid monthly subscriptions:
| Plan | Price (AUD) | In plain terms, includes |
|---|---|---|
| Free (Booking Diary) | $0 (always-on, usage-capped) | The free Booking Diary, with usage caps. Always available; no time limit. |
| Alice Chat | $49 / month | The website chat widget and lead capture into your diary. |
| Alice Voice + Social | $149 / month | Inbound AI call answering, lead qualification and booking, plus the "Social" feature. |
The free tier is a permanent, usage-capped tier — it is not a time-limited trial that converts to a paid plan. The Chat and Voice + Social plans are separate — neither automatically includes the other, and neither is required to keep using the free tier. We will describe what each plan includes at the point of sale; we will not advertise vague "premium access".
8.2 Prices, currency and GST. All prices are in Australian dollars (AUD). FreshTech is not currently registered for GST, so the listed prices (AUD $49 and AUD $149 per month) carry no GST component and no GST is added at checkout. If FreshTech becomes registered for GST in the future, we will deal with GST as required by law and as stated at the point of sale at that time. Where any other tax, levy or duty applies to your subscription, we will deal with it as stated at the point of sale.
8.3 Billing. For direct web sign-ups, subscriptions are billed in advance through Stripe, our payment processor. We do not store your full card number (Stripe handles card details — see our Privacy Policy). The price you are charged will be the price shown to you before you purchase; we do not use bait-and-switch or hidden charges.
8.4 Auto-renewal. Paid subscriptions renew automatically each month and your payment method is charged for the next period, until you cancel. By subscribing you authorise these recurring charges. You may cancel at any time before a renewal to avoid the next charge, and cancellation carries no penalty (see clause 8.6).
8.5 Free tier (no auto-converting trial). Alice's free tier is permanent and usage-capped; it does not require a card, has no time limit, and does not automatically convert into, or start billing for, a paid plan. You only begin paying if you choose to subscribe to a paid plan (Alice Chat or Alice Voice + Social). There is no "free trial" that silently turns into a charge. If you do subscribe to a paid plan, clause 8.4 (auto-renewal until you cancel) applies to that paid plan.
8.6 Cancellation. You can cancel a paid plan at any time from your account/subscription settings in the app. Cancellation stops future billing with no penalty. Unless the law or our Refund Policy requires otherwise, you keep access to the paid features until the end of the period you have already paid for, and you may continue on the permanent free tier afterwards.
8.7 Price and plan changes. We may change plans, inclusions or prices. We will give you reasonable advance notice of any change that affects your existing subscription, and the change will not take effect for you until your next renewal. If you do not accept a change, you may cancel before it takes effect without penalty (see clause 26).
8.8 Refunds. Refunds are dealt with in our Refund Policy, which forms part of these Terms and which is consistent with your non-excludable rights under the Australian Consumer Law. Where Alice fails to meet a consumer guarantee, you may be entitled to a remedy under the ACL regardless of these Terms.
9.1 Direct (web) — Stripe. Where you subscribe directly at alicefamily.app, your subscription is sold and billed by FreshTech through Stripe, under these Terms and our Refund Policy.
9.2 Apple App Store — Apple In-App Purchase. Where (in the future) you subscribe through the Apple App Store and the app unlocks paid Alice features inside the app, that subscription is sold and billed by Apple through In-App Purchase under Apple's terms. Apple is the merchant of record; management, cancellation and refunds for those purchases are handled through your Apple account, and FreshTech cannot issue refunds for Apple-billed purchases — see clause 22 and our Refund Policy.
10.1 You must not use Alice to:
10.2 AI content safeguards and reporting. Alice's voice and chat are generative AI. We apply pre-publication safeguards designed to reduce the chance of Alice generating prohibited content. You can report offensive or harmful AI output by contacting us at [email protected]. AI Output is provided on a best-efforts basis and may be imperfect (clause 4).
10.3 Enforcement. We may filter, refuse, remove or disable content, and we may suspend or terminate accounts, that we reasonably believe breach this Acceptable Use Policy or the law (see clause 25). Where practical and lawful, we will tell you why.
11.1 Owner obligations. If you use Alice to send SMS to your end-customers, you must comply with the Spam Act 2003 (Cth). You must only message people who have given consent (express, or reasonably inferred from an existing relationship), and any commercial or marketing message (for example a "Loving Alice?" review-prompt or any re-marketing) must (a) accurately identify the sender (your business / FreshTech) with contact details, and (b) include a working unsubscribe that needs no login or account, stays valid for at least 30 days, and is honoured within 5 business days.
11.2 Transactional messages. A booking-confirmation SMS sent because the customer asked you to make the booking is generally treated as transactional. Adding promotional content to a message makes it a commercial message subject to clause 11.1.
11.3 Our own messages. Where FreshTech itself sends a message (rather than as your tool), FreshTech is responsible for meeting these requirements for that message. Nothing in these Terms shifts to you the consequences of messages FreshTech itself chooses to send.
12.1 Roles. For Customer Data captured through your Alice account (including call recordings and transcripts), you are the controller and FreshTech acts as your processor, handling that data on your documented instructions to provide the Service. FreshTech is the controller of your own Owner Data (such as your account and billing details). Our handling of personal information is described in our Privacy Policy.
12.2 Your warranties. You warrant that you have the right to enter, connect and process the data you put into Alice, that you have a lawful basis and any required consents for that data and for AI call recording (clause 13), and that your instructions to FreshTech are lawful.
12.3 Routing customer requests. Where an end-customer asks to access, correct, delete, or complain about their personal data, that request is generally directed to you as the controller, with FreshTech assisting you as processor to the extent the law requires.
12.4 Processing terms. We process Customer Data only to provide and support the Service, keep it confidential, use the Sub-processors listed in our Privacy Policy under appropriate obligations, take reasonable security steps, and return or delete Customer Data on termination as described in clause 15 and our Privacy Policy. If you are subject to the GDPR, a data-processing addendum that meets Article 28 is available on request at [email protected] and applies to that processing.
12.5 Data breach notification (Notifiable Data Breaches). If FreshTech becomes aware of an eligible data breach (within the meaning of Part IIIC of the Privacy Act 1988 (Cth)) affecting Customer Data we hold as your processor, we will notify you without undue delay and provide reasonable assistance to help you meet your assessment and notification obligations to the OAIC and to affected individuals. Because you are the controller of Customer Data, you are responsible for any required notification to the OAIC and to affected individuals. FreshTech remains responsible for notifications relating to Owner Data, of which it is the controller.
13.1 Your responsibility. Alice answers inbound calls and may record and transcribe them. Australian call-recording law cannot be contracted out of. Several States and Territories (New South Wales, Western Australia, South Australia, Tasmania and the ACT) require the consent of all parties to record a private conversation (one-party consent in Victoria, Queensland and the Northern Territory is not sufficient for callers from the all-party states), and the Telecommunications (Interception and Access) Act 1979 separately restricts intercepting calls in transit. Because your callers may be anywhere in Australia, you are responsible for ensuring you have a lawful basis and any required consent to record and transcribe your calls, and for not sharing recordings or transcripts beyond the disclosed purpose. (We have based the State-by-State position above on publicly available summaries; you should confirm it against each State's Surveillance/Listening Devices Act before relying on it.)
13.2 The in-call announcement. To support consent, Alice's voice opening tells each caller at the start of the call that they are speaking with Alice, an automated AI assistant, and that the call is recorded, and continuing the call after the announcement is treated as consent. You remain responsible under clause 13.1 for ensuring this disclosure meets your obligations for the States your callers are in.
13.3 This clause does not relieve FreshTech of its own obligations as processor, but the choice to operate AI call recording for your callers, and to obtain their consent, is yours.
14.1 You authorise the connection. Connecting Alice to your Google Calendar, or (when available) to Facebook/Instagram, is optional and is done by you. By connecting an account, you authorise Alice to access it for the features described, and you confirm you are entitled to connect that account.
14.2 Google Calendar — limited use. Alice accesses your Google Calendar only to read your busy/free times so it tries not to double-book you, and to add or update the bookings Alice itself makes on your behalf (scope https://www.googleapis.com/auth/calendar.events). Your Google Calendar busy/free data is used by Alice's booking code to check availability; it is not fed into Alice's AI/LLM brain. Alice does not use Google Calendar data for advertising, does not sell or transfer it to third parties, and does not use it to build, train, fine-tune or improve any AI/ML model beyond serving your own account. Alice's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Full detail is in our Privacy Policy.
14.3 You can disconnect at any time. You can disconnect Google from your account settings, or from your Google security settings at https://myaccount.google.com/permissions. On disconnection, Alice stops accessing your Google Calendar, deletes the stored Google access and refresh tokens, and purges the cached busy/free data immediately. You can likewise disconnect Facebook/Instagram from your Meta settings; we will delete the Meta-sourced data we hold, except where the law requires us to keep it.
14.4 Third-party dependence. These integrations depend on services we do not control and are dealt with in clause 19.
15.1 Self-serve deletion. You can delete your account and the associated personal data: (a) from inside the app, at Settings → Account → Delete business; and (b) through a public web page at https://alicefamily.app/delete-account that loads without login and lets you request account-and-data deletion without being bounced back into the app. For your security, deletion is confirmed with a one-time code sent to your account email. Emailing support is available in addition to, not instead of, this self-serve deletion.
15.2 What happens on deletion. On deletion we purge the personal data we hold for your account in our own systems (Cloudflare KV and D1) and revoke any connected Google access, except a defined, limited set we may retain only where the law requires, or to prevent fraud, or to resolve disputes or enforce our agreements, for no longer than necessary, as set out in our Privacy Policy. In particular, transaction and financial records are retained for approximately 7 years to meet Australian tax-record law; all other categories (including call recordings, transcripts, and customer/booking data) are deleted on account closure, normally within about 30 days. Copies held by our sub-processors are deleted on each provider's own retention cycle, as described in our Privacy Policy.
15.3 Exporting your data. Before you delete your account, or on reasonable request, you may ask us to export your Owner Data and your customer and booking records (for example as a CSV file) so you are not locked in.
15.4 Apple sign-in. If you signed in using Sign in with Apple, deleting your account will also revoke the associated Apple tokens through Apple's REST API (this applies only where Sign in with Apple is offered).
16.1 Our IP. FreshTech and its licensors own all rights in Alice, including the software, the "Alice" and "FreshTech Community" brands, and all related materials. These Terms grant you a licence (clause 5), not ownership.
16.2 Your content. As between you and FreshTech, you keep your rights in the business information and content you put into Alice. You grant FreshTech the licence to host, process and use that content as needed to provide and support the Service and as described in our Privacy Policy.
16.3 AI Output. Subject to these Terms and your payment of fees, you may use the AI Output generated for your account for your business. AI Output is provided subject to clause 4 (it may be inaccurate) and may not be unique to you.
16.4 Feedback. If you give us suggestions or feedback, you grant FreshTech a perpetual, irrevocable, royalty-free licence to use it to improve the Service, without obligation to you. For clarity, this feedback licence does not permit, and we do not, use information received from Google APIs (including your Google Calendar data), Meta Platform Data, or your call audio or transcripts to create, train, fine-tune or improve any artificial-intelligence or machine-learning model beyond serving your own account. Alice's voice and chat brain calls the OpenAI API (by default the gpt-5 model); under OpenAI's standard API data-usage policy, OpenAI does not use data submitted through its API to train its models, and FreshTech does not use your data — and never your Google Calendar data — to train or improve any AI/ML model beyond serving your own account.
Except for the consumer guarantees and other non-excludable rights referred to in clause 2, the Service is provided "as is" and "as available", and FreshTech makes no warranties of any kind, express or implied, including any implied warranties or guarantees of merchantability, fitness for a particular purpose, accuracy, completeness, or uninterrupted or error-free operation. You acknowledge clause 4 (Alice is automated and can make mistakes) and clause 7 (you must confirm Alice's work).
18.1 No uptime guarantee. Subject to clause 2, the Service may be unavailable or degraded due to maintenance, updates, or outages of the third-party providers Alice depends on (including telephony, SMS, hosting, calendar, payments and authentication). We do not guarantee that the Service will be uninterrupted, timely, secure or error-free, and, to the maximum extent permitted by law, we are not liable for loss arising from unavailability — reinforced by clause 7 (so, for example, a calendar-sync outage that affects availability does not convert into our liability for a booking you did not confirm).
18.2 Force majeure. Neither party is liable for failure or delay in performing (other than a payment obligation) caused by events beyond its reasonable control, including provider outages, internet or telecommunications failures, natural events, and government action.
The Google and (when available) Meta/Facebook/Instagram integrations, and other third-party connections, are provided on an "as is" basis and depend on services outside our control. We do not warrant their continuous availability, and those providers may change, limit, suspend or withdraw their APIs or access at any time. Subject to clause 2, we are not liable for interruptions, changes or loss caused by such third-party changes. This clause allocates third-party-caused interruptions; it is not a blanket exclusion of all liability.
To the maximum extent permitted by law and subject to clause 2:
20.1 No indirect loss. FreshTech is not liable for any indirect, incidental, special, punitive or consequential loss, or for loss of profit, revenue, goodwill, anticipated savings, data, or business or contract opportunity, however arising.
20.2 Liability cap. FreshTech's total aggregate liability arising out of or in connection with the Service and these Terms is limited to the greater of (a) the total subscription fees you paid to FreshTech for the Service in the 12 months before the event giving rise to the claim, or (b) AUD $100.
20.3 Business-use re-supply cap. Alice is supplied to businesses (clause 1.2) and is not of a kind ordinarily acquired for personal, domestic or household use. Where permitted by section 64A of the ACL, and where reliance on this limitation is fair and reasonable, FreshTech's liability for failure to comply with an applicable consumer guarantee for services is limited, at FreshTech's option, to re-supplying the services or paying the cost of having them re-supplied. This limitation is pleaded only in respect of the business-use supply of the Service.
20.4 What is never excluded. Nothing in this clause 20 limits or excludes liability that cannot be limited or excluded by law, including the non-excludable consumer guarantees (clause 2), liability for death or personal injury caused by our negligence, or liability for our fraud or fraudulent misrepresentation.
To the maximum extent permitted by law, you indemnify FreshTech against claims, loss, liability and reasonable costs arising from: (a) your use of the Service; (b) the personal information you input or instruct Alice to collect, record or process, including your obligation to have a lawful basis and any required consents for end-customer data and for AI call recording (clauses 12 and 13); (c) your breach of these Terms, the Acceptable Use Policy, or any law (including unlawful marketing under clause 11); and (d) the content and instructions you provide. This indemnity is limited to loss caused by your relevant act, omission or breach, and is reduced to the extent FreshTech caused or contributed to the loss. It does not relieve FreshTech of its own obligations (including under the Privacy Act and the Spam Act) for things FreshTech itself does.
If you obtain or use Alice through the Apple App Store, this clause applies to you and prevails over any conflicting term for that use.
22.1 Apple EULA. Your licence to use the App is the licence in clause 5, subject as a minimum to Apple's Licensed Application End User Licence Agreement (the "Standard EULA" at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/). If there is a conflict between Apple's Standard EULA and these Terms for App Store use, Apple's Standard EULA controls for that use, except that nothing reduces your non-excludable ACL rights (clause 2).
22.2 Apple is not a party. These Terms are between you and FreshTech, not Apple. Apple is not responsible for the App or its content.
22.3 No Apple support or warranty. Apple has no obligation to provide maintenance or support for the App. To the extent any warranty is not effectively disclaimed, if the App fails to conform to any applicable warranty you may notify Apple, and Apple may refund the purchase price (if any) paid to Apple for the App; to the maximum extent permitted by law, Apple has no other warranty obligation for the App, and any other claims are the responsibility of FreshTech, subject to these Terms and clause 2.
22.4 Claims and IP. As between Apple and FreshTech, FreshTech (not Apple) is responsible for addressing any claims by you or a third party relating to the App, including product-liability, regulatory and intellectual-property claims, subject to these Terms.
22.5 Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms, and on your acceptance Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
22.6 In-app disclosures. The iOS subscription screen will show the subscription title, length and price (including price per unit where required), and functional links to these Terms / EULA and to our Privacy Policy.
If a future iOS app uses Google Sign-In (or another third-party social login) to set up your primary account, we will also offer an equivalent privacy-preserving login option (such as Sign in with Apple) that limits collection to your name and email, lets you keep your email private, and does not use in-app interactions for advertising without consent, as required by Apple Guideline 4.8. If Alice uses only its own email/password authentication, this clause does not apply.
Some features (notably the "Social" / Meta integration and any feature still being built or verified) are provided on an "as developed" basis. Subject to clause 2, we do not warrant early-stage features, and we may change, limit or withdraw them. We will not misrepresent what a feature currently does (clause 4 and Australian Consumer Law apply). When the "Social" feature ships, we will provide and register a public data-deletion route for Meta-sourced data (for example, a Data Deletion Instructions URL registered in the Meta App Dashboard) and reference it in these Terms and our Privacy Policy.
25.1 By you. You may stop using Alice and cancel your subscription at any time (clause 8.6) and delete your account (clause 15).
25.2 By us. We may suspend or terminate your access, on reasonable notice where practical, if: you materially breach these Terms or the Acceptable Use Policy and (where the breach can be fixed) do not fix it within a reasonable time; your payment fails or is overdue; we reasonably believe your use is unlawful or harmful to others, the Service or its providers; or a third-party provider or law requires it. We may suspend immediately without notice where needed to protect the Service, other users, or to comply with the law.
25.3 Effect of termination. On termination, your licence (clause 5) ends and you must stop using Alice. Clauses intended to survive (including 2, 4, 7, 11, 12, 13, 16, 17, 18, 19, 20, 21, 22, 27 and 28) survive. We will handle your data on termination as set out in clause 15 and our Privacy Policy.
We may update these Terms as Alice develops (for example, to meet new laws such as the automated-decision-making transparency rules commencing in December 2026). We will give you reasonable advance notice of material changes (for example, by email or in-app) before they take effect, and a material change will not apply to your existing subscription before your next renewal. If you do not accept a material change, you may cancel before it takes effect without penalty. Continuing to use Alice after a change takes effect means you accept the updated Terms. We will keep the "Last updated" date current.
27.1 Complaints first. Please raise any concern or complaint with us first at [email protected] — we aim to resolve issues quickly and fairly.
27.2 Governing law. These Terms are governed by the laws of Victoria, Australia. You and FreshTech submit to the non-exclusive jurisdiction of the courts of Victoria.
27.3 No waiver of statutory rights. This clause does not, and is not intended to, take away any right you have to bring a claim, or to be protected, under the law of your own jurisdiction where that protection cannot be excluded, or to deal with Australian regulators (including the ACCC, the OAIC and ACMA), or to bring a small-business unfair-contract-terms claim. Victoria is the default forum, not a waiver of your statutory remedies.
28.1 Entire agreement. These Terms, together with the Privacy Policy, the Refund Policy, the Acceptable Use Policy, and any plan details shown at sign-up, are the entire agreement between you and FreshTech for the Service, and replace earlier representations on that subject (this does not exclude liability for fraud or limit your ACL rights).
28.2 Severance. If any provision is unenforceable, it is read down or severed to the minimum extent needed, and the rest continues. Clause 2 prevails over any provision that would otherwise be void for excluding a non-excludable right.
28.3 No waiver. A failure to enforce a provision is not a waiver of it.
28.4 Assignment. You may not assign these Terms without our consent. We may assign or novate them to a related entity or in connection with a sale or reorganisation of our business, on notice, provided your rights are not materially reduced.
28.5 Notices. We may give you notices by email or in-app. You may give us notice at [email protected], or by post for formal legal notices to: FreshTech-Community Pty Ltd, Unit 323, 4 Acacia Place, Abbotsford VIC 3067, Australia.
28.6 Relationship. Nothing in these Terms creates a partnership, agency, employment or joint-venture relationship between you and FreshTech beyond the processor relationship described in clause 12.
FreshTech-Community Pty Ltd — a proprietary company, ACN 699 190 513, Victoria, Australia.
Address for service of legal documents and formal postal notices: Unit 323, 4 Acacia Place, Abbotsford VIC 3067, Australia.
These Terms are intended to be read with, and are subject to, our Privacy Policy and Refund Policy.